Richard Steel
Shingo Principle – Create Value for the Customer
Shingo Principle – Assure Quality at the Source
Team Engagement Japan Style
Postcard from Kyoto
5S? More like 3S Actually
Postcard from Ginza
Shingo Principle – “Respect Every Individual”
Postcard from Papamoa
The Importance of Linking Improvement to Strategy
Shingo Principle “Create Value for the Customer”
