
Richard Steel


Shingo Principle – Create Value for the Customer

Shingo Principle – Assure Quality at the Source

Team Engagement Japan Style

Postcard from Kyoto

5S? More like 3S Actually

Postcard from Ginza

Shingo Principle – “Respect Every Individual”

Postcard from Papamoa

The Importance of Linking Improvement to Strategy

Shingo Principle “Create Value for the Customer”
