
5S? More like 3S Actually
I recently started working with a Japanese corporate here in NZ, who although expert exponents of continuous improvement in the home country, need a little help and guidance in the land of the long white cloud. I was duly informed that they wanted the original version of 5S, which is actually 3S, us westerners having…

5S Find – Unipart Newsletter For Prince Phillip Visit 1995
Having packed up my house in central Auckland about 6 years ago, having had some boxes in storage since, I recently unpacked a couple that I had put under the stairs of my new home. In fairness they had been there for the past 2 years, but with a it of time on my hands…

Eliminating Waste by Seperating Logistics
One of my earliest lessons in Lean was to consider the logistical complexities of manufacturing. I have, over the years, laid down a challenge to managers and business owners, to put up a camera with timelapse recording to see how much time people were walking away from their core value adding tasks. This is not…

Shingo Principle: Assure Quality at the Source
I have recently been reaquainted with the pursuit of Quality, and enjoying working with the team to solve problems at the root cause. This reminded me of one of my visits on my 2012 Japan tour where we had the pleausure of hearing some of the quality and process improvements made by the teams. The…

At Home With Toyota II
During my Japan Study Tour in 2012 we paid a visit to Toyota Home, the home building division of Toyota automotive. The “Smart Gallery” was essentially a show home which displayed the design and construction of their homes and allowed the visitor to see how Toyota had implemented some of their thinking into haouse building.…

Yamaha A Boyhood Dream – Japan 2007
One my very first trips to Japan our tour included an interesting contrast between a visit to Yamaha musical Instruments and the motorcycle factory and museum. It was a bit of a boyhood dream to visit Yamaha as a teenager I was desperate to own and ride a moped which at 50cc is all we…

Engrish @ Japanese Branding
On a recent trip to Japan I was bench marking at a supermarket with a behind the scenes tour and noticed some interesting brand names. This reminded me of a website a friend shared with me http://www.engrish.com this is a website containing some interesting English advertising in Japan and other places which bring a smile…

Webinar “4+1: Embedding a Culture of Continuous Improvement”
Thanks to Professor Peter Hines for organising this series of webinars from key Lean experts from around the world. The first one is with my friend and colleague Chris Butterworth, talking about: Embedding a Culture of Continuous Improvement in Financial Services By Dr Morgan L Jones, Chris Butterworth and Brenton Harder Winner of the Shingo…

Visual Management at the Restaurant
One of the fun things on our Japan Lean Experience tour was to sample some of the food and of course drink. On one particular evening we had a smaogasboard of delights and on the way out npticed some interesting and humourous signs. This one is self explanatory and a good call…they have beer, and…

A Little Thanks Goes A Long Way
One of the things I saw when I was in Japan was a great example of how a simple behaviour of recognising the efforts of your co-workers had on boosting employee satisfaction. The organization we were visiting, Aeon Malls, had a system whereby every employee could raise and give a business card sized thank you…
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