Shingo Principle “Create Value for the Customer”

This week is Shingo workshop week with my esteemed colleague Chris Butterworth running Discover Shingo Excellence in Auckland. Participants learn about the Shingo Enterprise Excellence [...]

Builder With Visual Sense Of Humour

I think Mt Eden attracts people that like to manage visually as now I have the builder across the road getting in on the act! [...]

Subliminal Marketing Coffee Style

The other day I was running a workshop at a venue which had a coffee shop as part of the function room facilities. Having return [...]