5S at the Mall – Diver City Tokyo
I don't think I was using Trip Advisor the last time I came to Japan, however we had a Sunday to kill, before heading off [...]
Postcard from Japan
Well I couldn't resist sharing this great example of Visual Management! We were on the road, and stopped of at a motorway service area for [...]
Toyota Kaikan – More or Less
So as we continue our guided tour of Toyota, we made a stop at the Kaikan museum. This was my third visit and it has [...]
TSK the power of cleaning
This is my third visit to TSK a circuit board manufacturer in Ena close to the centre of Japan. The president Mr Takanaka firmly believes [...]
Omron “Not charity but a chance”
Thursday morning and we made a short drive to the outskirts of Kyoto , to visit Omron. Most of us know Omron for their medical [...]
Day One – Toyota in Spades
Monday started with an orientation session to understand Japanese culture and customs. This is sage advice as you need to know these essential details to [...]
Post Card from Hastings
I've just started some work in the lovely Hawke's Bay, specially Hastings. This is not one of my regular haunts but am pleased to be [...]
Shingo Principle “Create Value for the Customer”
This week is Shingo workshop week with my esteemed colleague Chris Butterworth running Discover Shingo Excellence in Auckland. Participants learn about the Shingo Enterprise Excellence [...]
PDCA and SOP’s
A common theme that I see in a lot of organisations is a lack of the good habit to regularly review Standard Operating Procedures. I [...]
Voice of the Team
A discussion on how voice of the team and culture can be developed
