Voice of the Team – Wailing Walls
Voice of the Team - Wailing Walls The Wailing Wall is an ancient limestone wall in the Old City of Jerusalem. The wall was originally [...]
Postcard from Japan
Well I couldn't resist sharing this great example of Visual Management! We were on the road, and stopped of at a motorway service area for [...]
TSK the power of cleaning
This is my third visit to TSK a circuit board manufacturer in Ena close to the centre of Japan. The president Mr Takanaka firmly believes [...]
Day One – Toyota in Spades
Monday started with an orientation session to understand Japanese culture and customs. This is sage advice as you need to know these essential details to [...]
Postcard from Mt Fuji
After a seven year hiatus I have made my fourth trip to Japan. I arrived a couple of days before the start of my Japan [...]
Shingo Principle “Create Value for the Customer”
This week is Shingo workshop week with my esteemed colleague Chris Butterworth running Discover Shingo Excellence in Auckland. Participants learn about the Shingo Enterprise Excellence [...]
PDCA and SOP’s
A common theme that I see in a lot of organisations is a lack of the good habit to regularly review Standard Operating Procedures. I [...]
Looks Like Summer is Done
After what has been one of my best ever summers I guess it's time to knuckle down to some hard work. My summer was of [...]
Toyota’s True Mission – Developing People First
Whilst touring the Toyota Technology Museum in Nagoya, I spotted this display explaining Toyota’s emphasis on putting people first and Gemba philosophy. We hear time [...]
