Shingo Principle “Create Value for the Customer”

This week is Shingo workshop week with my esteemed colleague Chris Butterworth running Discover Shingo Excellence in Auckland. Participants learn about the Shingo Enterprise Excellence [...]

A3 Thinking Just The Job For Collaboration

It would have been 1995 when I was first introduced to the simple method of capturing thoughts in a structured way using a piece of A3 paper. [...]